What We Collect and Why We Hold It
We collect the information you give us when you register — your name, contact details, and the payment method you connect, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, we log the transaction reference and wallet identifier so we can
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verify the movement and keep your account balance accurate. We also collect device data — browser type, IP address, and session timestamps — to detect unusual access patterns and protect your account from unauthorised activity. If you contact our support team, we keep a record of
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that exchange so we can follow up properly. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, or Rocket is limited to what those processors need to complete your transaction. We retain your account data for as
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long as your account is active and for a period afterwards as required under applicable rules. You can request a copy of your data or ask us to delete it by reaching our support channel. Eligibility and data handling obligations depend on local law and the
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region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.